All our products are listed in Fijian Dollars (FJD) unless marked otherwise. Any currency conversion app on the page acts as a guide only. All invoices are issued in Fijian currency (FJD). 

Travelling to Fiji? Did you know that we can arrange for your jewels to be waiting for you at your resort or hotel on arrival? Contact us for more information! 




We accept Local Bank Eftpos, Cash, MPaisa and Credit Card payments in our showroom. All credit card payments incur a fee of 4%.


We often release one-off and limited run styles.

If you weren't planning on purchasing a jewel but don't want to miss out, Layby payment will secure your jewel!

We require a 40% deposit and the remainder to be paid within 2 months from the order date.

Once the payment has been made in full we will make your item and ship once completed. Please refer to the product listing for time frames.

If you do not complete payments within this time period, you then forfeit any payments you have made. You will receive all our payment options at the checkout.



  • READY-MADE COLLECTIONS - You will receive a confirmation email with payment options. We ship out as soon as payment is received (weekdays only). For Fiji customers this means your parcel will arrive within 1-7 working days depending on your location in Fiji. International orders are 7-20 working day delivery depending on the destination. 

  • MADE-TO-ORDER ITEMS -  You will receive a reply with confirmation of your custom order choices and a design for you to approve. Once approved, we accept payment and then start making your order.  Timeframes for custom orders vary from 7-9 business days to complete ready to ship, depending on the style and availability. Please note that custom and made-to-order orders are not started without full payment. We require all details to be confirmed before we can start working on your jewel.

  • Depending on the volume of orders at any given time, your order may take longer to fulfill. We aim to always communicate any delays to our customers and appreciate your understanding!


  • If you wish to return a purchase from our ready made collections for exchange, credit or refund, you may do so in accordance with the following process. We do not offer exchanges, credit or refunds on custom orders.


  • Please contact us directly within 7 days of receiving your order. 

  • You must return the Product in its original condition for us to accept the return.

  • Please return to P.O Box 377, Pacific Harbour.

  • We only accept returns of items purchased at the Adorn Pacific Online Boutique or from our Showroom. Refunds will not be given for Adorn Pacific products purchased from other Adorn Pacific stockists.

  • No exchanges or returns are accepted on sale items or custom orders.

  • We do not accept returns on any head wear for hygiene reasons.


  • You must notify ADORN PACIFIC by emailing of your intended return within 7 days of accepting delivery of the Product and arrange return of the Product within 7 days after such notification.

  • Once you have organised return shipping, please email us with the tracking number so that we can process your return as quickly as possible. You MUST organise return shipping with a tracking number.

  • You must return the Product in its original condition for us to accept the return.

  • We only accept returns of items purchased at the Adorn Pacific Online Boutique. Refunds will not be given for Adorn Pacific products purchased from various Adorn Pacific stockists.

  • No exchanges or returns are accepted on sale items or custom orders.

Once your return is received, Adorn Pacific will complete the following steps.


  • If the item/s you are returning is of higher value than the item/s you have chosen to exchange with then we will issue you with a refund of that amount less shipping cost. For vice versa we will contact you for further payment before starting the exchange process. We will also contact you for further shipping costs if the exchange is International.


  • Once your return is received we will email you a store credit voucher to the total amount of your returned purchase (less shipping cost of for International orders). Your emailed store credit will be valid for one year to be used on the Adorn Pacific online boutique only.


  • If you have requested a refund, we will credit you the total amount of your returned purchase if approved (less shipping cost for International orders).


  • For all International returns you are responsible for the ensuing shipping costs for the return shipment of the Product. If there are further shipping costs we will contact you for further payment before starting the exchange process.

  • On International returns you must mark that the goods are being returned on the courier company's consignment so that the product does not attract possible customs duties and taxes again.

  • Your return MUST have a tracking number, and we MUST be notified of how to track your return.

  • You will be provided with a tracking number and information on how to track your exchanged item. 

  • Please note that we are are not able to ship to PO Boxes.
  • We are now offering pick up from our showroom, located in Pacific Harbour. Our team will contact you once your order is ready for collection and confirm the time and date with you. As most items are made-to-order, the time frame between order and collection date varies. We appreciate your patience while we create your unique piece of island jewel!
  • Shipping rates are calculated and added on check out. 
  • Delivery within Fiji is free for all orders of FJD$100 and above, for orders below this amount a FJD$7.00 shipping fee is applicable.
  • International Shipping Rates (Registered Mail no Tracking):
    Asia N/A
    Australia FJD$20.00
    New Zealand FJD$20.00
    United States of America FJD$20.00
    Canada N/A
    Pacific Islands N/A
    Rest of the World N/A
  • International Shipping Rates (TNT/FedEx Express with Tracking):
    Australia FJD$90.00
    New Zealand FJD$75.00
    United States of America FJD$110.00
    Canada FJD$110.00
    Europe FJD$150.00
    China, HKG FJD$110.00
    Singapore, Philippines, Malaysia FJD$110.00
    Japan, South Korea, Vietnam FJD$150.00
    India FJD$120.00
    Samoa, Tonga, Solomons FJD$70.00
    Vanuatu, PNG FJD$110.00
    Rest of the World* FJD$150.00


  • Refunds can only be credited back in the same way as was used to make the original purchase. If you direct deposited into our account then we will direct deposit back to yours etc.


  • Please note that all product prices are displayed including local sales tax.


  • Exchanged orders are typically processed within 72 hours of being received. Please note international orders may attract customs duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. As we are unable to advise the amount this may be, please check with your local customs authority prior to placing an order. 

  • Credits and refunds will be processed within 72 hours of being received by ADORN PACIFIC however, depending on which bank your account is held with please allow up to 7 days from the day you return the Product for your account to be credited.

If you have additional questions about your order, please contact us directly by email or via social media.

*not all countries may be available for delivery due to restrictions by customs or by the carrier.

All our items include 15% VAT in accordance with Fiji's taxation requirements.

Customers are responsible for customs and import taxes if applicable. With every purchase you agree to the terms of service and shipping policy.